Terms & Conditions Cookie Policy

This site uses cookies. Some of them are essentials, while others help us improve your user experience. Cookies are small text files that are stored on your machine by your browser when you visit a website. They are designed to hold a modest amount of data specific to a particular user and website and as a general rule will make your browsing experience better. Examples include remembering your language and other preferences, remembering your email address and so forth. Cookies used on this website include functional cookies (allow users to customize how a website looks for them: they can remember usernames, language preferences and regions, and can be used to provide more personal services) as well as advertising cookies (used to deliver advertisements more relevant to you, but can also limit the number of times you see an advertisement).

If you want to remove certain or all cookies, or block them from being stored in your browser, it is possible to arrange this through your browser settings. You can normally find these settings under the Privacy tab in the Preferences section of most browsers. Here you can specify your cookie preferences or remove cookies. Please note that if you remove or refuse cookies, the service might not function in optimal form or it might not be available at all.



This website (the “site”) is operated by Vapor Clouds Limited (“VC”); a limited liability company registered in Malta with company registration number C80019. Throughout the site, the terms “we”, “us” and “our” refer to VC.

VC offers this website, including all information, tools and services available from this site to you, the user; however conditional upon your acceptance of all terms, conditions, policies and notices stated or otherwise referred to herein. By visiting our site and/or purchasing our products from it, you engage in our “service” and agree to be bound by the following terms and conditions (the “Terms of Service” or “Terms”), including those additional terms and conditions and policies referenced herein. Accessing, browsing or otherwise using this site will therefore be deemed to mean that you have agreed to these Terms.

These Terms of Service apply to all users of the site. Please read them carefully before accessing or using our website.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your machine, and you agree to accept responsibility for all activities that occur under your account or password.

Age & Health Warnings

You must be at least 18 years of age to buy and/or use this website. Formal identification is required for delivery and pickup. Products with nicotine on this website may be hazardous and addictive. All products sold by VC are intended for use by adult smokers only. These are not intended for pregnant or nursing women, children, people with or at risk of heart disease, high blood pressure, diabetes, asthma, or those who are sensitive to propylene glycol, nicotine or vegetable glycerine. Please be responsible with e-liquid and your vape devices, and keep them stored out of reach of children and pets.

Products sold on this website are not intended as a smoking cessation product, but rather as an alternative to traditional cigarettes. Therefore, none of the information and products on this website are intended to diagnose, treat, cure, or prevent any disease or addiction, and should not be considered a substitute for professional medical care from your physician, and other medical experts. If you experience any side effects, or possible side effects, stop using the product immediately and consult a physician. Please use safe disposal of any products containing nicotine.

Products found on this website are for recreational use. The information found on this website is intended for information purposes only and should not be considered a substitute for professional medical care from your physician and other medical experts. Please read carefully through all product description, keeping in mind that we all as individuals are different, therefore actual results may vary among users of any of these products, including number of puffs and battery life.

Nicotine strength is measured in milligrams per ml (mg/ml) not per bottle. If you get any e-liquid on your skin or clothing wash it off immediately with soap and cold water.


Personal information submitted by you is governed by our Privacy Policy.

Use of Site

You may not make any commercial use of any information or other data provided in this site or otherwise make use of this site for the benefit of another concern unless explicitly permitted by VC in advance and in writing.

VC reserves the right to refuse service and/or to terminate accounts and/or to cancel any order in its full and absolute discretion. Upon any termination, you shall immediately cease all access to and use of the site and VC shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this site in whole or in part, as VC may decide. Any termination shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.

You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you, and you will be entirely responsible to ensure that any person who accesses the site using an identification originally assigned to you does so in accordance with these terms and conditions and law.

Product Description

We have made every effort to display as accurately as possible the descriptions, specifications, colors and images of our electronic vaporizer products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies, incomplete information or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated.

Order Acceptance

Please note that there may be certain orders that we are unable to accept and that we must cancel. VC reserves the right, at its sole discretion, to refuse or cancel any order for any reason, whether in whole or in part. Some situations that may result in your order being cancelled include stock quantities available for purchase, inaccuracies or errors in product or pricing information, among other difficulties. We may also require additional verifications or information before accepting any order, or even after having accepted it. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. You will be entitled to a refund of the sum paid to VC in the event where an order is cancelled due to a fault attributable to VC.

Modification to Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of service.

Prohibited Uses

In addition to other prohibitions as set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the Internet; (g) to collect or track the personal information of others; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.


All text, graphics, photographs or other images, button icons, audio clips, logos, slogans, trade names or word software and other contents on the site (collectively, the “Content”), is exclusively owned by VC or its appropriate content suppliers. You may not use, reproduce, copy, modify, transmit, display, publish, sell, license, publicly perform, distribute or commercially exploit any of the Content or otherwise dispose of any of the Content in a way not permitted by VC, without VC’s express prior written consent. You may view and use the Content only for your personal information and for shopping and ordering on the site and for no other purpose. You may not use VC’s Content in any manner that disparages or discredits VC or in any way that is likely to cause confusion or violation of any applicable laws or regulations. All software used on this Site (the “Software”) is the property of VC and/or its Software suppliers. The Content and the Software are all protected under law. All rights not expressly granted are reserved by VC.

Disclaimer and Limitation of Liability

Except as otherwise provided in the standard terms of sale that govern the sale of each product on this site, this site, the products offered for sale on it and the transactions conducted through it are provided by VC on an “as is” basis. VC makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site, and except as provided here to the full extent permissible by applicable law, VC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, non-infringement, title, quiet enjoyment, data accuracy, and system integration. This site may include inaccuracies, mistakes or typographical errors. VC does not warrant that the content will be uninterrupted or error free. To the maximum extent permitted by law, VC will not be liable for any damages of any kind arising from the use of this site, including, but not limited to,indirect, incidental, punitive, exemplary, special, or consequential damages.

In no case shall VC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Force Majeure

VC shall not be liable or otherwise responsible for any loss or damage in the event where its products or services are unavailable as a result of a force majeure.


You agree to indemnify, defend and hold harmless VC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licencors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Shipping & Delivery

We can deliver to over 20 countries. The length of time that an item will take once it has shipped will depend on the shipping speed selected at checkout. The selected place of delivery may also have a bearing on delivery times and costs. You can obtain an estimate as to delivery costs by emailing us on [email protected]. Shipping insurance is optional and comes at a charge.

Import and Other Taxes

You are responsible to ensure that the purchased product can be lawfully imported to the destination country.You will be deemed to be the importer of the product and you must comply with all laws and regulations of the destination country.

Orders shipped outside of the Malta may be subject to import taxes, customs duties and fees levied by the destination country. You will have to bear any such or similar fees, charges and expenses. VC has no control over these charges, nor can we predict what they may be.

You may therefore want to contact your customs office before making an order.

Returns Policy

If you are not completely happy with your purchase, our returns policy allows you to send the item back within 28 days of delivery provided that the item in question is still sealed and unused. You have up to 30 days from date of delivery to return a faulty item. Items will only be considered faulty if the conditions of the relative guarantee are adhered to in full.

Items must be returned in the same condition as they were received, including original packaging and labels. In case of default VC reserved the right to reserve part or all of the relative refund.

Returns must include a copy of the relative invoice as well as contact details (name, surname, valid email address and valid mobile number) for the person returning the item.

It is suggest items are sent back by registered mail so as to ensure proof of delivery. You should always retain proof of postage and VC will not process any refund unless it receives the relative item/s being returned. You will have to cover postage expenses.


This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that VC is not responsible for the operation of or content located on or through any such site.


Each clause in these Terms of Service shall be deemed severable from the rest so that the nullity and/or unenforceability of any clause or condition in particular shall mean the waiver of that clause or condition in particular, with the remaining clauses and conditions remaining in full force and effect for all purposes of law.

Governing Law and Dispute Resolution

These Terms are governing by and shall be construed in accordance with Maltese law.

Our failure us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies or operating rules posted by us on this site or with respect to our services constitutes the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Maltese Courts shall have exclusive jurisdiction to hear and determine any dispute arising out of or in connection with these terms or any service provided by VC.

Contact details

Should you require any clarification on these terms of service please contact us